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Case Study
Aug 11, 2023

Zumper mobile app case study

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Zumper mobile app is the leading rental platform in North America. By integrating in-app shopping using Vendo, an app similar to Zumper could effortlessly establish an extra revenue channel. Incorporate Vendo into your mobile app using a WebView to develop an in-app marketplace, providing users with the chance to browse and buy products from domestic brands, while earning a commission on every transaction.

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Vendo is your go-to resource for all things related to your marketplace, providing a platform that streamlines day-to-day operations, a range of brands to select from or the opportunity to invite your own brands, merchandising and promotional tools, the capability to sell through various channels (your existing website, emails & SMS, mobile app, social media), and continuous daily support for expanding your marketplace business.

Success factors of Zumper mobile app

User-Friendly Interface: Zumper's success is attributed to its user-friendly interface, offering an intuitive and seamless experience for users to search, view, and apply for rental properties.

Comprehensive Property Listings: The app's success is bolstered by its extensive and up-to-date property listings, providing users with a wide range of rental options to choose from.

Advanced Search and Filtering: Zumper's success is driven by its advanced search and filtering capabilities, allowing users to refine their property search based on specific criteria such as location, price, and amenities.

Interactive Maps and Neighborhood Insights: The app's success is enhanced by its interactive maps and neighborhood insights, empowering users to explore rental options within their preferred locations and gain valuable information about local amenities and community features.

Secure Rental Application Process: Zumper's success is supported by its secure rental application process, enabling users to submit applications and communicate with landlords or property managers directly through the app.

Real-Time Notifications: The app's success is attributed to its real-time notification system, keeping users updated on new property listings, price changes, and application status, enhancing the overall user experience.

Integrated Payment Solutions: Zumper's success is driven by its integrated payment solutions, allowing users to make rental payments and manage financial transactions within the app securely.

Responsive Customer Support: The app's success is bolstered by its responsive customer support, providing users with assistance, guidance, and resolution of issues throughout their rental journey.

Data Security and Privacy: Zumper's success is supported by its robust data security measures, ensuring the protection of user information and compliance with privacy regulations.

Continuous Innovation and Updates: The app's success is attributed to its commitment to continuous innovation, incorporating user feedback and implementing updates to enhance functionality, performance, and user satisfaction.

Suggestions for Zumper mobile app's growth

Expanded Geographic Coverage: Expand the app's geographic coverage to include additional regions and cities, catering to a broader audience and increasing the availability of rental listings.

Enhanced Property Insights: Introduce enhanced property insights and data visualization features, providing users with detailed neighborhood information, market trends, and rental price analytics to aid in decision-making.

Personalized Property Recommendations: Implement personalized property recommendation algorithms based on user preferences, search history, and behavior, offering tailored rental options to enhance user engagement.

Virtual Tour Capabilities: Integrate virtual tour capabilities, allowing landlords and property managers to showcase rental properties through immersive virtual experiences, catering to remote viewing preferences.

Tenant Screening Services: Offer tenant screening services within the app, enabling landlords to verify prospective tenants' backgrounds, credit history, and references, streamlining the rental application process.

Smart Lease Management: Introduce smart lease management features, allowing users to track lease terms, payment schedules, and maintenance requests within the app, simplifying the rental experience for both tenants and landlords.

Localized Rental Market Insights: Provide localized rental market insights and reports, offering valuable data on rental trends, vacancy rates, and rental demand to assist users in making informed rental decisions.

Enhanced Communication Tools: Implement enhanced communication tools such as in-app messaging and scheduling features, facilitating seamless interactions between tenants, landlords, and property managers.

Community Features: Introduce community features such as user forums, neighborhood groups, and local event listings to foster a sense of community among app users and enhance engagement.

Partnerships with Service Providers: Forge partnerships with service providers such as moving companies, utilities, and insurance companies to offer users convenient access to essential services related to the rental process, creating added value for users.

Suggestions for other businesses to replicate Zumper’s success

User-Centric Design: Prioritize a user-centric design approach, ensuring an intuitive and seamless user experience across all touchpoints of the rental process.

Comprehensive Property Database: Build a comprehensive and regularly updated property database to offer users a wide selection of rental options, catering to diverse preferences and needs.

Advanced Search and Filtering: Develop advanced search and filtering capabilities, allowing users to refine their property search based on specific criteria such as location, price, amenities, and lease terms.

Transparent Rental Application Process: Implement a transparent and efficient rental application process, enabling seamless communication between tenants and landlords while maintaining security and privacy.

Real-Time Notifications: Offer real-time notifications to keep users informed about new property listings, price changes, application status, and other relevant updates, enhancing user engagement and satisfaction.

Mobile Payment Integration: Integrate secure mobile payment solutions to facilitate rental payments, deposits, and other financial transactions within the platform, providing convenience and peace of mind for users.

Localized Market Insights: Provide localized rental market insights and data, offering valuable information on rental trends, neighborhood dynamics, and market forecasts to empower users with informed decision-making.

Responsive Customer Support: Establish responsive customer support channels to address user inquiries, provide assistance throughout the rental process, and ensure a positive customer experience.

Data Security and Privacy Measures: Prioritize robust data security and privacy measures to protect user information, comply with regulations, and build trust with users.

Continuous Innovation and Adaptation: Commit to continuous innovation by incorporating user feedback, embracing emerging technologies, and adapting to evolving market trends and user needs to maintain a competitive edge in the rental industry.

Enhance your mobile app's ARPU through Vendo, offering users access to outstanding products from domestic brands while boosting affiliate sales commissions to 20-30%, surpassing standard rates by three to fivefold.

START YOUR OWN MULTI-BRAND MARKETPLACE ON VENDO 

  • Book a demo call: We’ll set up your demo marketplace and populate it with products
  • Customize your marketplace: We’ll help you craft a marketplace that aligns with your branding guidelines,
  • Onboard Brands: Invite your favorite brands or choose brands from the Vendo brand catalog. We can also start reaching out to brands you’d like to sell on your behalf.
  • Select Products: Curate product collections manually or automate the process to efficiently manage your catalog and meet customer demand.
  • Embed products: Make your editorial content shoppable with products embedded right where your customers expect them to find. Simplify and streamline product discovery.
  • Start Selling Programmatically: Push products through multiple touch points: on your website, share it on social media, and include products in your newsletters. 
  • Get Paid: Get paid as soon as products are shipped by the brands. No need to wait 30-60 days or worry about orders not attributable to your affiliate links.
  • Get Repeat Sales: Since you’re not linking out, your customers will keep coming back. We’ll help them with abandoned cart emails and promotional email blasts. 

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